Terms of service

Terms of Service

1. Introduction

Welcome to our online crystal shop. By accessing or using our website, you agree to comply with and be bound by these Terms of Service. Please read them carefully before making any purchase.

2. Use of the Website

Our website and its content are intended for personal, non-commercial use. You agree not to misuse the site, attempt unauthorized access, or engage in any activity that disrupts its functionality.

3. Product Information

We strive to provide accurate descriptions and images of our crystals. However, due to the natural variations of stones, colors, shapes, and sizes may differ slightly from what is shown.

4. Orders and Payments

All orders are subject to acceptance and availability. Prices are listed in USD and may change without notice. Payment must be completed at checkout through approved payment methods.

5. Shipping and Delivery

Shipping times are estimates and may vary based on location and carrier delays. We are not responsible for lost or stolen packages once they have been marked as delivered.

6. Returns and Refunds

We accept returns within 14 days of delivery for unused, undamaged items. Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

7. Disclaimer

Crystals are sold as decorative items and are not intended to diagnose, treat, or cure any medical conditions. Any metaphysical properties mentioned are for informational purposes only.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Privacy Policy

Your personal information is handled in accordance with our Privacy Policy. By using our site, you consent to the collection and use of your data as described.